Saturday, October 1, 2011

Adapting Listening to Communication Goals

                From the reading of this week, I learned few different reasons to listen. At first, we listen for pleasure, listening for pleasure does not require us to remember or respond. People also listen for information; we pay attention to gain information. We need to stay concentrated on the information and take as much as we can. In order to increase the efficiency of listening, we should also minimize noise in the communication. Sometime, asking the speaker to restate the message will help to understand. Another important technique for increasing retention is to use aids to recall, which are memory aids that create patterns for what just heard. We also need to organize the information that we just heard, and then understand it. Lastly, people also listen to support others, it is very important to be careful of expressing judgments. While we were listening our friend’s worries, we should care about their feelings. After we understand their perspective, we should express supports.

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